Communication Policy

  • Any communication directed at the address or made through/on the contact details such as e-mail id, cell phone/telephone no. of the customer as disclosed in the booking communication or made to the travel agent through whom the customer has made the bookings with the company shall be deemed to have been communicated to and received by the customer. The Company shall not be responsible for any error on the part of the mode of communication or the Travel Agent in this regard.
  • Flybeevacations reserves the right to call you back on the contact number shared by you on the website.
  • By providing your personal information on our website or over the telephone to our travel experts, you consent to the collection, storage, and processing of your personal information by Flybeevacations Some information and e-mails sent to Flybeevacations by customers may be used as testimonials but no e-mail address or contact details will be displayed with the same.

Done Amendments or modification Policy

  • After confirming the holiday package booking, passengers can amend/change their booking like travel dates, accommodation category, or travel arrangements by sending an e-mail to us at (our company mail id that has needed to be done). Not applicable on any Special Offers or group tours.
  • For any amendments/changes in flight bookings, Flybeevacations will follow the respective flight terms and conditions.
  • Similarly, for any amendments and changes in the holiday package bookings, Flybeevacations will follow the hotel's cancellation policy and the land service providers involved in the booking process.
  • A service amendment fee may be chargeable once the booking is confirmed. The amendment fee varies as per the travel arrangement service.
  • No amendment requests will be accepted 30 days before the departure.
  • The individual will bear All costs incurred for amending any of the above issues.

Done Auxiliary or additional Cost Policy

  • The passenger shall pay the expenses incurred when he/she requests a personal accompaniment/tour guide service for purposes like guided shopping, extended city tour, etc.
  • All personal extras such as laundry, room service, alcohol, minibar, telephone bills, pre-paid or post-paid SIM cards, etc. will be on a direct payment basis by the traveler to the service provider and Flybeevacations will not be liable for the same at any point of time.
  • Cost arising from a passenger’s illness and injury, the return of lost baggage, articles/valuables left behind owing to personal negligence, and changes incurred by independent activity will be borne by the passenger.
  • Passengers will be charged extra for any upgrade in accommodation or flight services.
  • Additional costs may need to be incurred by the passenger, if he/she wishes to change a meal plan voluntarily from the plan mentioned in the holiday package.
  • Passengers will be charged extra for an extended hotel stay(s). Guaranteed early check-in or late check-out if requested at any hotel by the passenger will be at a supplement cost which the passenger needs to bear.
  • The prices displayed on the website or quoted by our travel experts have been calculated as per the rate prevailing at the time of product development. The Company reserves the right to amend the prices in case of currency fluctuations, changes in the various gross rates of exchange, and/or fuel costs, special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and surcharge accordingly. All such increases in price must be paid in full before the departure by the Client.
  • Any Visa cost fluctuations will have to be borne by the passenger.
  • Passengers will be charged extra for any additional cost incurred on the account of visa-related services or any additional services requested by the relevant consulate.

Done Booking Policy

  • All the packages are excluding GST and other service charges.
  • All packages exclude flight tickets and visa costs. Although Flight ticket & visa services will be provided at the request of passengers(extra charges applicable).
  • Itinerary timings in the tour are approximate and may be subject to change.
  • Holiday packages including the airfare might change as per the airfare structure of the airline during the time of booking. The total fare may go up due to an increase in the fuel price, changes in government regulations, taxes, and other costs which are not in the control of Flybeevacations
  • Transfers and sightseeing on an SIC basis means transport through a comfortable coach/bus/van depending on the total number of passengers traveling with you on that same tour. You may talk to our holiday experts about private transfers/ transport facilities, which will be made available at an additional cost.
  • Your booking request will be processed for confirmation of prices and availability of services as requested by you. Only after the confirmation about the prices and availability received from you, Flybeevacations will be bound to provide you the requested service subject to you making full payment and complying with the Terms & Conditions.
  • If it is deemed, Flybeevacations may sometimes amend the itinerary for the convenience and safety of the passengers. However, in such cases, Flybeevacations will ensure that all the services remain the same. If the itinerary is altered or changed, the same will be communicated to the passenger before the booking or before the departure of the tour, whichever is first.
  • Flybeevacations, if deemed, may change, postpone or delay the date of departure or conclusion of the tour or amend the travel route due to some unprecedented reasons like inclement weather, snow conditions, political restrictions, or any other cause. In the event of such changes/delays, Flybeevacations will not be liable for any refund of the tour price (in whole or in part) or other compensation for any injury, loss, or damage.
  • Flybeevacations is not liable if an airline cancels, reschedules, or delays a flight for any given reason. If the passenger has purchased an air ticket with Flybeevacations, we will try to assist in making new arrangements provided the passenger has not already checked in with the airline for the onward flight segment. In such cases, the fare difference amount will need to be borne by the passenger.
  • Flybeevacations will assist with all the special requests by passengers on the tour such as special meals, preferred seats, wheelchairs, and other requirements at all points of time, and also arrange to send the confirmation for the same from the relevant service provider. However, if on a tour the relevant service is not provided/ available despite the pre-booking request by Flybeevacations then in such case, Flybeevacations will not be liable for any damages or additional cost.
  • Independent activities chosen by the passenger shall not be arranged by Flybeevacations during the tour. However, Flybeevacations may, depending on the tour course, arrange such activities under separate conditions at an additional cost.
  • Flybeevacations may refuse passenger participation if it determines that he/she threatens to embarrass, create inconvenience or interfere with the collective activities of other tour participants.
  • If the passenger makes his/her own flight arrangement, Flybeevacations will not be liable for any loss resulting from flight cancellation/delays/changes in international gateways, itineraries, or travel dates. Flybeevacations recommends that passengers should not purchase airline tickets with high penalty charges for changes/amendments.
  • During local and national holidays, special events, peak seasons, long weekends, and during religious occasions, entry to certain facilities such as churches, restaurants, hotels, shopping malls, markets, and museums may be limited or not available. In such cases, alternatives will be offered where ever possible. Flybeevacations will not be liable for any closures, necessary itinerary changes, or curtailments on the tour for any reason.
  • The holiday packages listed on Flybeevacations are only proposed holiday itineraries. Flybeevacations does not hold any confirmed reservations of the travel products in such itineraries. The same is subject to availability at the time of booking. Even the tour cost might change based on the actual availability of the travel services included in the tours

Done Cancellation Policy

  • After confirming a holiday package, the passenger can cancel or amend their booking by sending an e-mail to us at cancellations@flybeevacations.com. In case, the passenger is sending an e-mail to cancel the holiday booking, it should be done at least 30 working days prior to the scheduled departure.
  • Cancellation fees may also apply for any additional services, including extra night accommodations, independent services provided by Flybeevacations, and optional excursions reserved prior to, during, and after the tour.
  • For any cancellations in flight bookings, Flybeevacations will follow the respective flight terms and conditions. Similarly, for any cancellations in the Holiday package bookings, Flybeevacations will follow the cancellation policy of the hotel and the land service providers involved in the booking process.
  • In the event that the tour is canceled by our local associate, cancellation if any will be applicable at the discretion of our local associate. In the event, that the passenger misses a pre-booked SIC or private tour, no refund will be applicable and rescheduling may not be possible. Any additional cost of rescheduling, if possible, will need to be borne by the traveler directly on tour.
  • In the event of a natural calamity or unprecedented political unrest, if any changes need to be done to the Holiday package, refunds, if any, will be at the discretion of relevant service providers.
  • If, in any case, Flybeevacations is unable to provide the booked travel arrangements, the liability in all cases will be limited to the cost of travel arrangements.
  • No refunds will be provided for unused transportation mentioned in the itinerary for voluntary modifications made by the traveler.
  • Passengers not using the transfers included in the package will not be given a cash equivalent or reduction/ concession in their tour package.
  • No partial refunds or credits will be provided for any unused services on the tour.
  • The above-mentioned Terms have a standard cancellation policy and may differ from package to package and period of travel. They may also differ from airline to airline depending on the airline used for booking and also destination to destination. Please check and understand the cancellation policies specific to the Holiday package you are booking.
  • As the services to be provided are booked several months in advance, cancellation of such services marked for a particular departure, results in the Company losing money depending upon the time of cancellation provided by the Supplier. Therefore any cancellation of tour/services booked will attract cancellation charges as specified by the company. If you book a third-party product or service, the Terms and Conditions and cancellation policy of such third party would be applicable in addition to the Company's Terms and Conditions. Any cancellation of tours/services has to be in writing clearly stating the reasons for cancellation. In such a case, you expressly agree to the foregoing terms.
  • The Company reserves the right to cancel any Tour prior to the departure, without assigning any reason. In such an event, all monies paid by you will be fully refunded forthwith in Indian currency (Rupees) only, but no compensation will be payable. In case of Cruise cancellations, 100% of the cruise cost paid will be forfeited, irrespective of the time of cancellation. The company cannot assume responsibility for any additional cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through the company.
  • Flybeevacations reserves the right to change/modify or cancel your travel arrangements at any point in time.
  • Each package has its own specific cancellation policy which will supersede the above-mentioned general cancellation policy in case of a tour cancellation.
  • If we are unable to provide the booked travel arrangements, our liability in all cases shall be limited to the costs of your travel arrangements.
  • In case your travel arrangements are affected by bad weather conditions or other unforeseeable circumstances, Flybeevacations will try its best to provide alternate dates for the package, if the holiday hasn't already begun.
  • Flybeevacations will try its best to address any alteration in your outward/return flights by less than 12 hours like changes in aircraft type or accommodation.
  • In the event that a customer is unable to travel on the tour originally booked by him/her, due to the rejection of visas by the concerned embassy, the said customer shall have the option to postpone his/her tour to any other future date or transfer his tour to any other tour and in such case, the transfer fee for the transfer of the tour shall apply. However, if the customer books and pays within the cancellation period and is unable to travel due to any reason whatsoever including non-availability of visas or any travel documents, the cancellation policy will apply.
  • A transfer from one tour to another prior to the departure of the originally booked tour will be treated as a cancellation of the original tour and would attract the cancellation charges as stated hereunder and a fresh booking will have to be made at the available rates.
  • Even if a client is unable to reach the place of commencement of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as a ‘no show’ on the tour and 100% cancellation charges will be levied.
  • The minimum Cancellation is Rs. 1000 per Head.

    • 25% Between 30-20 Days Before Tour Departure
    • 50% Between 20-10 Days Before Tour Departure
    • 75% Between 10-05 Days Before Tour Departure
    • 100% on the Same Day & No show.
    • Cancellation charges as 10% of the Total Tour Cost.

General Terms and Conditions policy

  • Cost of the packages is displayed as valid only for Indian Nationals and United Nationals, for any other nationality, please speak to our tour experts (My company mail id ).
  • Flybeevacations is engaged in the business of organising travel and holidays and does not control or operate any airline, nor own or control any shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan, or any other facility or service. Flybee Vacations Inc shall not be responsible for any delay, or improper service provided by any agency, airline, transport, hotel, or any provider of services, for any injury, death, loss, or damage caused by the act or default of the management or employees of any hotel, airlines, shipping companies, coach owners /coach operators /tour operators who are Flybeevacations independent contractors.
  • We request all customers to review travel warnings, announcements, advisories, and prohibitions issued by the relevant authorities and governments prior to confirming their international bookings with Flybeevacations. By offering travel products for particular destinations, Flybeevacations does not warrant that travel to such areas is advisable or without risk. Flybeevacations is not liable for damages or losses that may result from travel to such destinations.
  • lybeevacations reserves the right to amend, alter, or vary and withdraw any holiday package without any prior notice.
  • The taxes mentioned in the holiday packages are subject to revision in case of any change.
  • All customers are strongly recommended to check and verify their booking thoroughly once they receive the e-mail confirmation from Flybeevacations Please contact our travel experts if there is any incorrect or incomplete information, which needs to be altered or changed. In case of any changes or amendments, certain elements of the holiday package are non-refundable. Flybeevacations cannot be held responsible if inaccuracies are not notified by the passenger within 1 day of sending out the booking confirmation.
  • The images used in the holiday package on our website are for representational purposes only.
  • Flybee Vacations Inc has taken due care and responsibility to verify and check all information on its website at the time of compilation. However, this information is supplied by authorised tour/cruise operators, accommodation, and other service providers in our travel packages. Flybeevacations accepts no responsibility for any inaccurate description or inaccuracy mentioned in the package or on the website.

Health Concern Policy

  • We request all the passengers obtain proper health recommendations. Please ensure that you take all the recommended medication and follow all medical advice depending on the countries you intend to visit.
  • Passengers requiring special attention during the tour for any reason (like being differently-abled, pregnant, suffering chronic disease, or general ill-health) shall inform Flybeevacations about the same before booking the tour.
  • Flybeevacations reserves the right to ask the customer to provide written certification of his medical fitness before departure. In the event that a medical condition has not been disclosed, Flybeevacations shall not be liable to provide any assistance or refund the money.
  • If Flybeevacations has to organise special arrangements in compliance with the passenger's request for special attention, the passenger shall be responsible for additional expenses related to the request.

Hotels Policy

  • Standard hotel check-in time for international hotels is from 14:00 hrs. and check-out at 12:00 Noon. If early check-in is required, a one-night charge will be applied and subject to our availability.
  • Accommodation will be provided at 4-star or 5-star hotels
  • Complimentary early check-in or late check-out will be subject to availability at the discretion of the hotel.
  • International hotel's general breakfast timings are between 6:30 am - 10:00 am unless otherwise mentioned in the itinerary. In the event of an early start in the morning, a packed breakfast, if requested, is subject to availability and at the discretion of the hotel.
  • Additional cost of surcharges may be applicable during trade fairs, group events, or similar occasions in the hotel.
  • You will be out sightseeing most of the time and hence we have taken care to select hotels that are convenient and comfortable. Hence, sometimes they may be located away from the city centre. Most of the rooms have private baths or showers. The hotels will either be those shown in the itinerary or of the same category. Due to trade fairs and conventions in the cities, the hotels may be blocked out for more than 1 year in advance. In view of this, you may have to stay in hotels further away from the cities and itineraries may have to be altered/amended. Since the rooms are comparatively smaller, we would recommend only 2 people in one room for your own comfort.
  • Any changes made directly by the hotel come under their direct purview and we will not be liable for any compensation due to this change.
  • Requests for double rooms will be subject to availability and in cases when a double is not available, we will provide you with a twin room.
  • Certain Holiday packages may have black-out dates during certain periods of the year on account of exhibitions, events, or trade fairs.
  • Due to global events and trade fairs, the hotels may be blocked well in advance. In such cases, the holiday itinerary will be altered and you may have to stay in a different hotel of the same category.
  • Certain international, as well as domestic attractions, require a mandatory pre-booking and advance notice which shall be intimated at the time of booking.
  • An alternate accommodation of the same category will be arranged in case the mentioned hotel is unavailable on the requested date. Flybeevacations reserves the right to substitute a hotel of a similar class if it is considered necessary or advisable.
  • Each hotel has its own room occupancy and child policies, and Flybeevacations is liable to follow the same. Hence, room occupancy will be recommended and advised by our travel experts at the point of sale accordingly.
  • All baggage and personal effects are at all times and under all circumstances your responsibility. We will not be responsible or liable in case of loss of such items from the hotel premises/coach / Cruise / Airport / during travel or place of visit etc. Some hotels offer the facility of safe deposit lockers, which can be availed by you at your own cost and risk. The company will not be liable for any loss/theft from the same. Any damages caused to the hotel rooms /coach/place of visit etc. during your stay/tour/visit shall be borne and payable by you, and the company will not be liable for the same. The company is not liable if there is sudden disruption/disorder of telephone, internet services, and other amenities while staying at the hotels. The company will also not be responsible for the facilities provided or not provided in the room/bathroom/hotel premises etc. by the Hotel or its staff. Rude or unprofessional behaviour of hotel staff does not come under the direct purview of the company and the company will not be responsible for the same. Facilities like mini bar, pay television channels, telephone, etc. are not complimentary and these facilities, if used by the customer, have to be paid for by the customer directly to the Hotel and such charges are not included in the tour cost. The customer will have to abide by the check-in /check-out time of the hotel.
  • A child traveling for whom ‘without a bed’ charge has been paid, would not be entitled to a separate bed or a rollover bed based on the hotel policy. In case, the ‘with bed’ charge has been paid for the child and you decide not to avail of such a facility while on the tour, you would not be entitled to any refund. In case you decide to seek an extra bed for the child booked on a ‘without a bed’ basis on the tour, it will be subject to availability and you shall be bound to pay directly the additional amount charged by the concerned hotel.
  • Minimum 2 people are allowed in one room.
  • An additional mattress or a rollaway bed will be provided for the third person sharing the room. It may vary as per the respective hotel policy.
  • The cost for triple sharing in a double room will be calculated as the cost of an adult on an extra bed unless otherwise specified by our associate service provider.
  • Hotels that form part of the domestic tour are hand-picked by Flybeevacations keeping in mind the ultimate comfort of the passengers. The hotels selected are usually the best in their respective categories and are selected on the basis of strong internal assessment.
  • Flybeevacations will not be held liable for any inconvenience or discomfort caused to the customer due to the insufficient services provided at the hotel. Flybeevacations acts as an agent between the customer and the hotel, and will under no circumstance be held responsible for inadequate services provided by the hotel.
  • The customer will be liable to make good any damage(s) caused by any act of the customer (wilful/negligent) to the property of the hotel in any manner whatsoever. The extent and the amount of the damage so caused will be determined by the concerned hotel. Flybeevacations will not intervene in the same in any way.
  • In case the customer makes any changes in their accommodation while on the International tour, Flybeevacations shall not refund or pay compensation in any manner whatsoever. The customer would also be liable to pay any additional sum that is required to be paid consequent to the previously mentioned changes made in the accommodation.

Insurance Policy

  • Flybeevacations strongly recommends all passengers cover their domestic and international holidays with travel insurance at an additional cost before departing for your tour. To buy travel insurance, please connect with our travel experts
  • The travel insurance must be carried on the tour all the time. In the event of any eventuality, Flybeevacations will only act as a facilitator between the traveler and the insurance company and will assist in the process of submitting the relevant claims. Flybeevacations will not be able to influence the insurance company at any given point in time and any documentation, invoices, or prescriptions required for the claims will be required to be provided by the traveler to us to assist with the claim process.
  • FlybeeVacations Inc is not liable or responsible for any baggage loss, injury, damage, accident, death, breakdown, or irregularity, that may occur during the tour arrangement. Expenses incurred due to weather conditions, strikes, war and any other cause whatsoever must be borne by the passenger.

Itinerary change Policy

  • The itinerary may be modified based on various factors like maintenance of historical monuments, museums, and major events like sports conventions, religious festivals, etc. Flybeevacations reserves the right to change the departure date or cancel a departure due to unforeseen reasons and will not take any responsibility for any customer ticket they may have purchased in advance for the sector within India or abroad.
  • Individuals are responsible for adherence to time at all stages of the tour. In the event that a customer misses any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim a refund of the same.
  • The company shall not accept any liability or responsibility for any damages, loss, baggage loss, injury, accident, death, breakdown, or irregularity, which may occur in carrying out the tour arrangement, weather conditions, strikes, war, quarantine, and any other cause whatsoever and all such loss or expense must be borne by the passengers. Flybeevacations reserves the right to claim any additional expenses incurred due to delays or changes in schedules of train, flight, bus, ship, or other services.
  • Flybeevacations further reserves the right to amend, alter, vary, or withdraw any particular departure; excursions advertised, or substitute a hotel of a similar category if deemed necessary. For the convenience of our customers, we will sometimes amend/alter the itinerary, however, all services will remain the same.

Meals Policy

  • The menus for all meals are pre-set on the tour. We cannot provide a special meal, nor do we guarantee a special diet to the customer.
  • Flybeevacations reserves the right to change the menu if circumstances necessitate such a change. If the customer does not avail of the meals (as offered in the menu) for any reason attributable to the customer, then no claim can be made for the unutilized meal against Flybeevacations
  • Flybeevacations entertains the requests for special meals/room allocations only when the customer gives such requests in writing. Flybeevacations will take all necessary steps to ensure that these special requests are honoured. However, if due to any circumstance, these requests are not honoured, Flybeevacations would not be liable for any claim by the customer. It is also to be noted that, these special meals may be chargeable and the customer will have to bear the changes over and above the tour/package cost.

Offer Policy

  • If you are using an offer while making the booking, then the same will be subject to the terms and conditions of the offer. Offers cannot be clubbed with any other offer on Flybeevacations
  • Flybeevacations has the right to amend/withdraw an offer at any time without prior intimation.
  • In case of any dispute, the decision of Flybeevacations will be final and binding.

Payment Policy

  • PAN card copies are required in case of cash payments of INR 50,000 or above per booking.
  • All payments towards the tour cost must be made by the customer to the company in accordance with the procedure and time frame mentioned herein below.
  • The package offers flexible payment rules depending upon the advance purchase period or the inclusions. However, at times because of dynamic airline prices or peak season, we may ask you to furnish a higher amount before we start issuing the final vouchers.
  • In case you reserve your booking by paying INR 15,000 the same will be non-refundable, in case you do not pay the remaining amount or cancel your holiday.
  • Final vouchers can only be issued once Flybeevacations has received full payment.
  • The booking is deemed canceled if full payment is not received in less than 20 days prior to departure.
  • For Air Tickets issued/blocked within the time limit: Full INR component to be collected before issuance, else price will be subject to change.
  • The customer hereby agrees that the customized package is as per his/her will and choice. No claim on the combination, price of package, category, and type of service shall be entertained by Flybeevacations
  • The booking of the final combined package shall be subject to availability.
  • Service taxes are added as per government rules in the final price before the final payment.
  • Final price of the same package combination may vary from time to time and shall not be fixed. Any claims on the package price shall not be entertained.
  • The package price doesn’t include special dinners or mandatory charges levied by the hotels, especially during New Year and Christmas or any special occasions.
  • The package offers flexible payment rules depending upon the advance purchase period or the inclusions. However, at times because of dynamic airline prices or peak season, we may ask you to furnish a higher amount before we start issuing the final vouchers.
  • The prices shown in the beginning are per person and are considered to be sharing a room. i.e. INR 40,000 per person means 2 adults going together and sharing the same room for an entire trip, hence the total cost will be 40,000*2 + service taxes as per government rules.
  • The prices displayed have been calculated as per the rate prevailing at the time of product development. The Company reserves the right to amend the prices in case of currency fluctuations, changes in the various gross rates of exchange and/or fuel costs, special/high season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge accordingly. All such increases in price must be paid in full before the departure by the client. Any Visa cost fluctuations will have to be borne by the passenger.

Privacy Policy

  • Flybeevacations respects your privacy and recognises the need to safeguard all information that is of personal nature. Our standardized privacy policy ensures that all personally identifiable information (any information, such as name, address, and telephone number that may identify you) that you leave on our website is secure with us. We have designed our website so that you may visit it without identifying yourself or revealing any personal information unless you opt to do so.
  • Once you opt to provide personally identifiable information (any information by which you can be identified such as name, address, telephone number, e-mail address, etc), it will only be used to support customer relationships with us and for our own internal purposes including marketing and research, customization of our website and improving the content of our website.
  • Flybeevacations will not sell trade or disclose to third parties any information derived from the website for, or use of, any online service (including names and addresses) without the consent of the user or customer. Some information (such as your name, travel date, etc) is shared with our suppliers (such as hotels, transporters, etc) for purposes of confirming your booking and providing the service you require.
  • We at Flybeevacations condemn unauthorized access and improper use or disclosure of your personal information and have strict policy guidelines and technology with security features to prevent the same.
  • Our website may contain links to websites and/or booking engines that are powered by third-party vendors. You should note that these vendors may have privacy policies and practices that differ from those of Flybeevacations. We strongly encourage you to read the privacy policies of these vendors when using their websites.
  • Flybeevacations may review our Privacy Policy and may make changes to the policy pursuant to such review. Regardless of changes, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information.

Refund Policy

  • The company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, etc., and the decision of the company on the quantum of refund shall be final.
  • It would take at least 15 working days to process refunds.
  • There are no refunds payable for any unutilized or partially utilised services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing, etc.)
  • The refund for the foreign exchange component of the tour will be INR only and will be at the prevailing day’s rate of exchange of the company.
  • Third Party refund i.e. airlines, cruise, overseas suppliers could take between 30-90 working days, provided relevant support is provided to the Company.
  • If a tour is canceled by the Company, then all monies will be refunded after taking into consideration the actual expenses incurred for Visas, etc.
  • There will be no refunds in case of visa rejections.

Tour Policy

  • All services will be as per those specified/confirmed and paid for as per Service Vouchers. If you avail of any service which is not included in the Holiday package or gets yourself upgraded, then the payment for the same will have to be cleared by you directly. Please note that porterage, tips, gratuities, room service, laundry, excess baggage charge, á la carte meals (food that can be ordered as separate items, rather than part of a set meal ), alcoholic beverages, and soft drinks, paid toilets, etc. are not included unless specifically mentioned as included.
  • All the holiday packages listed on Flybeevacations are mentioned with their hub cities. Passengers starting their tour from hubs other than those mentioned in the inclusion of the package may be required to pay a supplement cost to travel to and from the hub city.
  • All international holiday packages are priced at an estimated Rate of Exchange (RoE). The passenger will be charged the RoE as per the date of payment of the holiday package.
  • Any change in airline fare, visa fees, and taxes could result in a change in the final holiday package cost.
  • Single passengers or passengers traveling in uneven numbers in a group are required to take a single room. In this case, the passenger needs to pay an additional cost. In case of fixed departures, if Flybee Vacations Inc is unable to find a companion for the passenger in uneven numbers, an additional single room supplement may be applicable.
  • Under no circumstances shall Flybeevacations re-conduct a tour. No refund will be provided for the unutilized services.
  • Preponing or postponing a confirmed tour may result in supplement costs.
  • The holiday package cost might fluctuate during peak dates, due to festivals or holidays or other high occupancy dates.
  • In the case of holiday packages where a minimum number of passengers have been indicated by the passenger, any increase or decrease in the number of passengers may result in a change in the total holiday package cost.

Transfers or Conveyance Policy

  • When we say that your transport (arrivals, departures, and sightseeing) will be on a ‘seat-in-coach basis’, we mean that a comfortable van/bus/ coach will be provided to you depending upon the total number of arrivals.
  • Customer needs to avail of the SIC (Seat-In-Coach)from the scheduled pick-up point at the scheduled time. Flybeevacations is not responsible if the pick-up is missed due to a customer’s delay.
  • In - case the transfers/sightseeing is missed by his/her they have to manage on their own to join the group Flybeevacations is not responsible to make them join the group ( recheck sentence information )
  • On tours, air-conditioned/air-cooled/non-air-conditioned vehicles are used for transfer purposes including local sightseeing tours. There are no seat numbers allocated and the customers shall follow the instructions of the Tour Manager in this regard.
  • Please note that the air-conditioner will not work in high hills. Also, sometimes due to extreme weather conditions, the same may not seem to be very effective.
  • In case the customer is carrying any valuable personal items, it is advisable not to leave them behind at the time of disembarking/ leaving the coach. Flybeevacations will not be held responsible or liable in case of loss of such items from the coach. All baggage and personal goods are at all times and in all circumstances, the responsibility of the customer.
  • Any damage caused to the vehicle during travel because of the actions of the customer (willful/negligent), shall be payable by the customer, and Flybeevacations will, in no manner whatsoever, be liable for the same.
  • The drivers of the vehicles are bound by specific rules like maximum driving hours within a day/during a week, rest period per day/week, etc. Customers will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel. In case, any of the sightseeing schedules is missed due to delays caused by the customer, the same will not be refunded to the customer under any circumstances. Vehicles will be provided as per group size.
  • The company will not be responsible for any defect in the coach or in the Air-conditioner / air-cooler or for the behavior of the driver or the attendant (applicable for seats in coach as well as private vehicles).

Travelling with children Policy

  • The airfare, as well as the land component for the holiday package, would be determined as per the age of the infant or child on the date of return to the home destination after the tour.
  • Child fare is based on sharing the room with two adults.
  • Child policy differs from hotel to hotel. Before booking the Holiday package, all passengers must verify and understand the same to avoid price-related issues.
  • A child traveling with two adults on a ‘without a bed’ charge package will not be entitled to a separate bed or rollover and breakfast, based on the hotel policy. If any of these are services required for the child, please contact the hotel directly. It will be at a supplement cost charged by the respective hotel.
  • Children from 12 years onward shall be charged adult fare and those aged between 6 to 11 years shall be charged child fare, unless otherwise specified in the tour. However, when the itinerary cost includes air travel, passengers aged between 3 years and 11 years will be charged child fare.

Visa & Passport Policy

  • Passengers are requested to ensure their passport validity of 6 months (9 months for Malaysia) and should follow visa procedures.
  • Flybeevacations recommends passengers get their visas before departure for countries offering a Visa On Arrival facility for a hassle-free travel experience as it might take too much of your time the arrival. (This is in case the country in question offers a visa before departure option).
  • If the passenger is looking at obtaining Visa On Arrival, he/she should be aware of the documents and requirements of the specific country to successfully obtain the Visa On Arrival. Flybeevacations is not responsible for any non-grant of visas to travellers.
  • In cases where Flybeevacations is assisting the passenger with visa application, please note that the company only acts as a visa facilitator. Granting or refusing the visa application is at the sole discretion of the Consulate/Embassy/Immigration Department of that specific country.
  • Visa application fee once paid will be non-refundable. Re-application of visa, if required may result in an additional fee depending on rules and regulations of the relevant Embassy.
  • At any given point in time post the visa application, the consulate may request additional visa documents or the personal presence of the traveler. Any additional visa-related expense on this account will have to be borne by the passenger. Flybeevacations in its capacity as a facilitator can assist with the arrangements in such a situation but will not be able to get any waivers as this would be as per the Consulate/Embassy/Immigration Department requirement.
  • All the customers traveling on a Flybeevacations tour must be in possession of a valid visa. However, kindly note that it is entirely at the discretion of the concerned Consulate / Authorities to grant/reject a visa even after submitting all relevant documents and the company will not be held responsible for the same. The company is not at all liable for such cases or has any influence on the consulate/embassy’s decision. The role of the company is only to provide necessary guidance to the customer for the purpose of applying for a Visa. The company will not be responsible for the non-issuance of a visa due to the receipt of incomplete/delayed documents from the Customers. It is a possibility that the consulate may ask the passengers to appear for a personal interview. This is at the sole discretion of the Consulate / Authorities. If the required documents are not submitted by the customer, the issuance of the visa will further be delayed/rejected, and the customer will not hold Flybeevacations liable for the same. The customer should adhere to all the norms and conditions laid by the Consulate/Embassy upon rejection of the visa. If the customer wishes to reapply for the visa, he/she is liable to pay again the requisite fee to the Consulate and he/she cannot claim from Flybeevacations